BH Lanka Tours is a premier travel company operating a highly successful B2C business in Sri Lanka over the last nine years with a global presence in the the USA, Netherlands, Uk, Germany, Australia and New Zealand. BH Lanka team is currently expanding our global operations, and we are looking for young and energetic individuals to join our team for the Customer Care Senior Travel Executive / Manager role.

Job Profile

• Responsible for handling a team who provides the best online customer service
• Handling a team who has the first point of contact for a diverse of range of global customers. who prefer to use our live chat to seek information about our tours or need help in making the decision
• Responsible for maximizing sales in BH Lanka by proving exemplary customer service and giving leadership to the team
• Handling trainings and sales-related audits for the team

REQUIRED QUALIFICATIONS

• Bachelor’s Degree in Marketing, business management, tourism management or relevant field
• Handling a team who has the first point of contact for a diverse of range of global customers. who prefer to use our live chat to seek information about our tours or need help in making the decision
• Knowledge in Office application
• Minimum 4 years of customer care/ sales experience
• English language proficiency essential
• Experience in travel industry would be an added advantage
• Experience in team management would be an added advantage
• Bringing your unique personality to every customer interaction
• High level of leadership skills will be required to play the major role as a senior executive
  for the whole team

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Email your CVs to careers@bhlankatours.com

Do you love Sri Lanka? Do you believe that Sri Lanka is one of the most beautiful and amazing place in the world? Do you think Sri Lanka’s got many hidden and unique experiences that can be offers to visitors? Are you existed about making Sri Lanka the paradise on earth?

Job Profile

• Prompt engagement with our customers (travelers) around the world over phone calls and emails
• Offer quote and travel itineraries using our systems
• Provide travel consultation to travelers over the phone

REQUIRED QUALIFICATIONS

• Making creative travel packages and experiences within Sri Lanka.
• Previous work experience in inbound travel industry would be an added advantage.
• Diploma or degree level studies in Travel & tourism, Marketing.
• Good in English, both writing and verbal communication.
• Other language skills are added advantage.
• Outgoing personality with negotiation and PR skills.
• Sound knowledge in MS Office.
• Social Media Marketing Skills would be added advantage.

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Email your CVs to careers@bhlankatours.com

BH Lanka Tours Travels isn’t an ordinary travel agent. We have succeeded not only as a business but also as a place to harness young talent and a great workplace full of fun and personal growth. Our own employees are the brand ambassadors of the company. They share their success stories of how they joined us as interns and were moduled to become successful professionals in the tourism industry in Sri Lanka. Start-Up is the newest Internship Initiative of BH Lanka for 2023. The world is now re-opening for tourism and numerous exciting career opportunities are popping up globally! If you are; a fresh graduate or a final year undergraduate in tourism, marketing, international relations or in a related field, a confident communicator with a flair for marketing and most
importantly possess an exceptionally positive attitude, the BH Lanka Team is ready to groom you to become a shining.

Paid internship consists of 2 stages

Stage 1

• Period: 1 month
• Interview, Presentation & Evaluation at the end of the training
• Training allowance will be paid
• You must pass stage 1 to proceed to the stage 2

Stage 2

• Period: 3 months
• On the job training
• Training allowance + Incentive will be paid
• The successful completion of the internship will be based on performance at work & final evaluation (written exam + interview + presentation)

Work location: Kurunegala Monday to Friday.
Please note that only the shortlisted candidates will be contacted.

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Email your CVs to careers@bhlankatours.com